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Old 05-11-2003
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Symptom: You cannot unlock a changed programme which has triggered your parental lock. Possible Cause: You have not changed the censorship classification to "No Lock".
Suggested Remedy: See details on how to do this and for the four numbers which make up the general PIN. If you have programme which has triggered your general PIN to a personal PIN and have forgotten what this is, contact AUSTAR.




Symptom: You can freely see a programme which you expected to be locked out by the parental lock. Possible Cause: You have not set the parental lock correctly, or have forgotten to reset it (after watching a locked program)
Suggested Remedy: See details on programme access (parental) lock in your manual.
 
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