heardc - keep plugging along there mate, it will happen..
No real point of getting another card from them, unless of course you want another one to play with...
...but it will probably be another 1.9 for you to yell at..lol....and they have probably read this post and waiting for the phone call and gunna think they can catch you out..
It's pretty common with XP that a few programmes come up with the error of 'no programmer found' and then you try again and it works. With that you will work out a way with each programme and order to get it reading and working properly and stick with that method. As for you waiting sooooooo long for it to read the HMK, that's not usually the case, so you definately have struck a bitch!
Just for your info usually the best method for a 1.9 is Method 2 in FMCard.
Let us know how ya go..